Guide to Discord Roles

@Supportmin

Admins are able to self-apply the @Supportmin role if they wish to make themselves available to requests in #help.

Be sure to follow the instructions on how to summon a Supportmin

Admins may also have a role specifically for certain servers. These roles are as follows:

@Campbell-min

Please note that these roles share the Supportmin pinging rules.

@Discord Jannie

If someone is actively breaking the Discord rules, ping the @Discord Jannie role for help.

@Head Admin

The role should only be pinged for serious administrative issues. The average player should rarely be pinging this role.

@Key Holder

Key Holders are people with access to the game servers who can make changes, including updating the server game code, or handling test merges. This role is primarily pinged by coders who want their changes tested. It is also commonly pinged to restart a server when it suffers from a crash.

@Host

@Host is the server host, and can be used to alert them to severe issues with the servers, site, forums, or wiki. However, in circumstances where a ping to this role might be appropriate, chances are the issue is already known about, and in the process of being resolved. Subsequent pings will not get things done any faster.

@Wiki Master

Users with this opt-in role can be pinged for wiki-related questions or issues. This role also allows a user to manage pins in #wiki-general. This role is not related to wiki administration.